My parents have the Maytag brand and they had an error code once. They called a tech who told them that it meant you need to clean your filters. My father said "what?" The tech said "most front load machines have filters that have to be either cleaned or replaced from time to time or it won't drain properly because all the water can't get through the system."
So they took all the clothes out, bailed the machine so my father could move it, and low and behold he found the filters the tech was talking about. He placed a small bucket under and just replaced them that time, but since then...he just cleans the filter because it is cheaper and he stays on top of it because he knows they are there.
I am not saying this is your issue. But, it might be a good starting point. Obviously finding out what the error code means would be helpful. Considering Kenmore, Whirlpool, Maytag, and a couple of others are all made by the same people...it is worth checking out.
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